Frequently Asked Questions
Discover the wisdom behind our natural formulations.
Are your products 100% natural?
Yes, Ancestral Cosmetics uses only ethically sourced, plant-based ingredients and ancient botanical extracts. We never use synthetic fragrances, parabens, or sulfates.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
Do you test your products on animals?
Never. We are a strictly cruelty-free brand. All our products are tested on human volunteers and undergo rigorous dermatological safety assessments.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused portion for a full refund or exchange.
Are your containers recyclable?
Sustainability is at our core. We use glass jars and biodegradable packaging to minimize our environmental footprint and honor the earth.
Can I use these products on sensitive skin?
Our formulas are inspired by traditional remedies and are designed to be gentle. However, we always recommend performing a patch test before full application.